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Information Technology (IT)

The Role of Chatbots in improving Customer Experience

Leave a Comment / Information Technology (IT) / By / August 20, 2023
Vector images of chatbots in a website on mobile screen and laptop screen

Exceptional customer service is something that every business strives for. After all, it is the lifeline of a business and a measure of business value. Businesses are constantly seeking innovative ways to deliver exceptional customer experiences. One such game-changing tool that has gained immense popularity is chatbots. These intelligent virtual assistants are revolutionizing customer service …

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6 Digital tools that every Business must possess

Leave a Comment / Information Technology (IT) / By / June 16, 2023
Image of a person typing on a laptop and concept icons of digital tools in front of the image.

B2B marketing programs are the lifeline of any business serious about making it big. With no dearth of options to choose from, it can become confusing for businesses to find the right mix of automation tools that can optimize their performance. There are several digital tools that can be used to build successful B2B marketing …

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5 domains that will soon be ruled by Wearable Technology

Leave a Comment / Information Technology (IT) / By / February 11, 2022
Woman in Gym looking at her smart watch to denote wearable technology

Wearable technology, one of the most revolutionary breakthroughs of the contemporary era, has spawned a new trend. Wearables were mostly utilized by high-profile specialty groups such as the military, healthcare professionals, intelligence organizations, and certain niche businesses. However, in today’s world, wearable technology has proved to become a game-changer and an integral part of daily …

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Telecare and Tele-health services – Merging IT with Patient care

Leave a Comment / Digital Transformation, Information Technology (IT) / By / February 26, 2021
Pregnant lady video conferencing with doctor as telecare.

An unexpected global pandemic stressed the importance of relooking at patient care through a different perspective and teleconferencing started gaining traction as a widely accepted phenomenon in 2020. The next big thing in the sphere of Digital Healthcare is Telecare and Video-consult services. Now, more than ever before, there is a rapid increase in the …

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Internet of Things: A Game-changer for Present-day Startups

Leave a Comment / Information Technology (IT) / By / June 17, 2021
Photo of Google Device with Mobile Phone

In recent years, Internet of Things (IoT) has not just grown at a rapid pace, but revolutionized technology as we know. From smart offices to travel, different inter-connected physical devices are changing our daily lives by getting connected to the internet through this evolving, yet extraordinary, technology. How does IoT fit in the larger schema …

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How AR/VR are changing the face of the Start-up culture

Leave a Comment / Digital Transformation, Information Technology (IT) / By / January 15, 2021
People sitting with a VR Device on their eyes

It’s one of the best times to be an entrepreneur today. With evolving technologies being made available to support almost any business ideas, the possibilities remain endless and businesses are exploring new trends and innovations. A great example of this is the increasing popularity of Augmented Reality and Virtual Reality, combined with the ready availability …

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How AI has changed Service Design and Usability

Leave a Comment / Information Technology (IT) / By / November 11, 2020
Person holding a mobile phone to show technology

There is very little to be said that can refute the idea of machines having made our lives easier. However, it is equally true that a quantum leap in digitalization was possible, majorly, due to a systematic and observant approach of enthusiasts to a dynamic evolutionary process. The merging of User Experience and Service Design …

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Modernization – The Need for Businesses to Undergo Digitalization

Leave a Comment / Information Technology (IT) / By / June 17, 2021
Team of entrepreneurs in a start up office discussing over a project.

Gone are the days when businesses used to be offline. The ongoing pandemic has put the need for modernization in overdrive and the fact that the ones unprepared to take their businesses online will face extinction, is not farther from the truth. This time however, is also a very good time for businesses to take …

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